Q&A with Hugh Nguyen

A few days ago I decided to email Hieu “Hugh” Nguyen some questions about his plans for the Orange County Clerk-Recorder’s Office.

1. What is the first order of business, should you win the election?

I will complete a management audit within the first 90 days to review the organizations structure, authorized positions, workload statistics, systems performance, customer service, communications with Title/Mortgage Industry, fee schedule and operations of Clerk, Recorder and Vital Records functions. This will be the basis of preparing a long-term plan supported by short-term deliverables. I want to improve services to customers, improve department morale and productivity and reduce operating costs. This effort will be coordinated with the Board of Supervisors and CEO and Human Resources Department.

2. What are the top three issues facing the Clerk-Recorder’s Office in the coming years?

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